To be totally transparent with everyone, things won’t go back to normal 100%. There will be a new normal, and that new normal is a work in progress that is evolving every day as we battle to contain this brutal virus. Most think a vaccine will help and some don’t. Whatever your position is, the fact is that patience and readiness, especially as a business owner, is the order of the day. Also, being a good citizen who respects rules and suggestions for the betterment of the community, especially for those who are vulnerable, should be taken seriously. The goal is to do good, survive and not tarnish any relationships on the path to reopening.
Our CEO, Nunzio Presta, has had many insightful conversations with business leaders and users of our marketplace during this lockdown, and the above is consistent with how most are thinking.
As business owners, we need to be very agile and open with our thinking, acknowledging that life at the moment with coronavirus can’t be risk-free, but we can minimize harm - mentally, physically & economically by implementing the right things. This requires thorough and diligent thinking on multiple facets of your business.
For example, remote working, flex work and working from home may no longer be a perk, but rather something that is essential to attracting and retaining top talent.
Other examples may be restaurant layouts, the elimination of buffets, caps at banquet halls and scheduling one-on-one retail experiences. With such changes we may see services such as personal shopping (clothing/home decor), grocery/fresh produce delivery and meal kit services being used even more to avoid crowded stores and minimize the touching of items within them.
We’re humans, we always find a way, we always evolve and we will always survive. As a business leader, manager or owner you need to be optimistic and embrace change and digital transformation. People are not motivated or energized by pessimists.
What changes are you expecting to see around your business? Tweet us.
